Term of Service

TERMS OF SERVICE

Overview

Welcome to Denlio. These Terms of Service ("Terms") govern your access to and use of the Denlio website (the "Site"), including any content, features, tools, and services offered through the Site. By accessing or using our Site, you agree to be bound by these Terms, our Privacy Policy, and any additional policies referenced herein.

If you do not agree to these Terms, please do not use our Site.

1. About Denlio

Denlio is a home maintenance and repair brand offering practical tools, accessories, and solutions designed to support everyday household upkeep and improvement. All products sold on this Site are intended for general home use and must be used in accordance with provided instructions.

2. Eligibility & Use of the Site

By using this Site, you represent that:

  • You are at least 18 years old or have legal parental/guardian consent.
  • You will use the Site for lawful purposes only.
  • You will not engage in any activity that may damage, disable, or interfere with the Site's operation or security.

We reserve the right to refuse service or terminate access to the Site at our sole discretion if these Terms are violated.

3. Product Information & Use Disclaimer

We strive to provide accurate product descriptions, specifications, and images. However:

  • Minor variations in color, packaging, or design may occur.
  • Product performance may vary depending on usage, environment, and individual application.

Denlio products are not professional-grade or industrial tools unless explicitly stated.
Users are responsible for using products safely, following instructions, and observing all applicable safety guidelines.

Denlio does not guarantee specific results from product use.

4. Orders & Payment

All orders placed through the Site are subject to acceptance and availability.

We reserve the right to:

  • Limit quantities purchased per order
  • Cancel or refuse any order due to suspected fraud, pricing errors, or inventory issues.

Prices, promotions, and availability are subject to change without notice. Payments are processed through secure third-party payment providers.

5. Shipping & Delivery

Shipping timelines are estimates and not guaranteed. Denlio is not responsible for delays caused by carriers, customs clearance, or circumstances beyond our control.

Risk of loss passes to the customer upon delivery confirmation.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. Please review the Return Policy page for full details before making a purchase.

7. Intellectual Property

All content on the Site—including text, images, graphics, logos, videos, and software—is the property of Denlio or its licensors and is protected by applicable intellectual property laws.

You may not:

  • Copy, reproduce, modify, distribute, or exploit any Site content without written permission.
  • Use Denlio branding, trademarks, or content for commercial purposes without authorization.

8. User Content

If you submit reviews, feedback, images, or other content to the Site:

  • You confirm the content is original and lawful.
  • You grant Denlio a non-exclusive, worldwide, royalty-free license to use, display, and reproduce such content for marketing or operational purposes.

We reserve the right to remove content that is misleading, offensive, or violates these Terms.

9. Third-Party Links & Services

The Site may contain links to third-party websites or services. Denlio is not responsible for the content, practices, or policies of third parties. Accessing third-party services is at your own risk.

10. Disclaimer of Warranties

The Site and all products and services are provided “as is” and "as available."

To the fullest extent permitted by law, Denlio disclaims all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement

11. Limitation of Liability

To the maximum extent permitted by law, Denlio shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Site
  • Use or misuse of Denlio products
  • Errors, delays, or service interruptions
  • Your sole remedy is to discontinue use of the Site.

12. Indemnification

You agree to indemnify and hold harmless Denlio, its affiliates, and partners from any claims, losses, damages, or expenses arising out of:

  • Your misuse of the Site or products
  • Violation of these Terms
  • Infringement of third-party rights

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms or your use of the Site, please contact us:

Email: service@denlio.com

Phone: +1 (240)780-8438

Website: denlio.com

Address: 1309 5th StNE,Washington,DC 20002, United States